This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
Job Description:
Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
The EMEA Customs and Compliance team provides import and export solutions and consulting that contribute to low cost, competitive, predictable and compliant supply chain execution across the borders. A Customs Support Specialist is the primary interface to our customs brokers, logistics team, order management as well as IT.
You are working in a multi-national, multicultural and multilingual business environment.
How you’ll make your mark:
- Support the local team in executing all kind of activities around import and export processes;
- Analyze all issues which are connected to missing or incorrect invoices; Address issue to the respective owner (Oder Management, Sales Operations, IT Support) by using the right tools;
- Escalate unresolved issues;
- Keep the broker/ business partner updated;
- Keep track of reported issues;
- Owns the issue until it gets resolved;
- Proactive monitoring of SAP systems critical processes;
- Handover open Major Incidents with global impact between the time zones as per the agreed process;
- Find and send invoice to a broker;
- Preparing monthly reports.
About you:
- Fluent English communication skills (both verbal and written)
- Ability to work flexibly and on own initiative
- PC and Microsoft Office tools knowledge
- Willingness and capability to get trained in Customs Operations details
- Background in business administration
- Ability to recognize problems and direct them to the appropriate person
- Ability to work under time pressure and "stressful" conditions
- Ability to effectively interact with people at all levels and across a worldwide geography
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job:
Supply Chain & OperationsJob Level:
Specialist
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
